Refund Policy

Return and Refund Policy

Thank you for shopping at Apkxchange.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Apkxchange.
• Goods refer to the items (Payment methods) offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Apkxchange, accessible from (www.apkxchange.com)
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within [2] days without giving any reason for doing so.

The deadline for cancelling an Order is [2] days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. For Gift Cards services on the website Refunds can be issued by User when the payment has been made and the Goods hasn't been delivered yet.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: [refund@apkxchange.com]
• By Telegram: [@apkwill]

We will reimburse You no later than [5] days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Provided that the goods/products shall only be returned or the same shall be considered if the products/goods are faulty or damaged.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• if you make payment to our system and we suddenly became out of stock for said gift card refund will be made to the user account.

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, or shall have near expiry.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items
• Once a gift card has been issued a User has a 30mins time frame to use the gift card provided. Before a gift card will be issued to a buyer the balance and everything would have been confirmed already. Hence it is more important to make sure you're ready to use a gift card once you make payment for an order. Failure to use the card within the timeframe and extending that timeframes comes at a risk where refund may not be possible once card has been provided with balance intact.
• Make sure the gift card you're purchasing matches your account region. Most gift cards we will provide region are mostly USA.

We reserve the right to refuse returns of any goods/services that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale/promotion cannot be refunded/exchanged. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: [refund@apkxchange.com]
• By Telegram: [@apkxchange]